Artisans! We have updated our login portal - Please reset your password
Artisans! We have updated our login portal - Please reset your password
Last updated: May 29, 2026
These terms apply to all vendors who apply to and participate in Artisan Promotions events, and include our cancellation and refund policy.
These Vendor Terms & Conditions (“Vendor Terms”) govern your application to and participation in events organized or promoted by Artisan Promotions (“Artisan Promotions,” “we,” “us,” or “our”). They supplement our Terms of Service. By submitting a vendor application, you agree to these Vendor Terms.
When an event or booth type is at capacity, eligible applications may be placed on a waitlist. Waitlisted vendors are not confirmed and are not charged unless and until a space becomes available and is offered to you. If a space opens, we will contact you; offers may be time-limited and require prompt payment to secure the space.
We understand that circumstances change. The following policy applies to vendor-initiated cancellations. To cancel, you must submit a written request by email to info@artisanpromotionsinc.com or by cancelling through your vendor account. The cancellation date is the date we receive your written request.
Refunds of paid booth fees are determined by how far in advance of the event’s first day we receive your cancellation:
| Notice before event start | Refund of booth fee |
|---|---|
| 60 or more days | Full refund, less a non-refundable processing fee |
| 30–59 days | 50% refund |
| Fewer than 30 days | No refund |
Booth spaces are personal to the approved vendor and may not be sold, sublet, shared, or transferred to another business without our prior written approval. We may, at our discretion, allow you to transfer your paid fee to a future event in lieu of a refund.
If we cancel an event in full, confirmed vendors will receive a refund of paid booth fees or, at our discretion, a credit toward a future event. If an event is postponed, rescheduled, relocated, or reduced in scope, your fee will be applied to the rescheduled event where practicable. We are not responsible for vendor travel, lodging, inventory, staffing, or other costs incurred in connection with an event.
We are not liable for cancellations, delays, or changes caused by events beyond our reasonable control, including severe weather, natural disasters, government action, public-health emergencies, venue closures, or acts of God. In such cases, refunds or credits, if any, will be handled at our discretion and may be limited by amounts recoverable from the venue or other parties.
You participate in events at your own risk. Artisan Promotions is not responsible for loss, theft, or damage to your products, displays, or property, or for injury arising from your participation. You are responsible for the safety of your booth and its contents. To the fullest extent permitted by law, you agree to indemnify and hold harmless Artisan Promotions, the venue, and their respective staff from any claims arising out of your participation, products, or conduct.
You grant Artisan Promotions permission to photograph or record your booth and products at events and to use your business name, logo, images, and product photos to promote the events and the Services across our website, email, and social media.
We may update these Vendor Terms from time to time. The version in effect at the time you submit an application governs that application. We will revise the “Last updated” date above when changes are made.
Questions about vendor participation or cancellations? Contact us at:
Please note: This document is provided as a general template and does not constitute legal advice. We recommend having it reviewed by a qualified attorney to ensure it meets your specific business and jurisdictional requirements.